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Exporting Your Contacts

Download your contacts as a CSV file.

Exporting Your Contacts

You can export your contacts to a CSV file at any time. This is useful for backups, migrating to another platform, or offline analysis. CSV export is available on the Starter plan and above; on the Free plan the Export button takes you to the Billing page.

How to Export

  1. Go to Contacts in the navigation bar (under Audience).
  2. Optionally apply a status, list or tag filter, or search, to narrow down the contacts you want to export.
  3. Click Export in the top-right area.
  4. Choose a scope: All contacts, Filtered contacts (shown when a filter is active), This page, or Selected contacts (shown when you have ticked contacts).
  5. Click Download CSV.

What Is Included

The exported CSV includes one row per contact with all contact fields. You cannot pick individual columns in the export dialog.

Exporting a Segment

There is currently no Export button on the Segments pages. To get a CSV of a segment’s members, use the filters on the Contacts page that correspond to the segment’s rules (for example status, list or tags) and choose Filtered contacts in the export dialog.

Data Subject Access Requests

If you need to export a single contact’s data for a GDPR data subject access request (DSAR), open the contact, click More and choose Export data (DSAR). This downloads that contact’s data as a JSON file.

Tip: Exports are generated when you click Download CSV and the file downloads straight to your browser.

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