Troubleshooting

Diagnose and resolve common issues.

This topic has 6 articles. Each one explains the steps in the Mailnaptic app, shows what to expect and links to related guides, so you can follow along while you work. Pick an article from the list below to get started.

Articles in Troubleshooting

• Emails Going to Spam: Checklist to improve inbox placement
• Domain Verification Failing: Fix common DNS verification issues
• Contact Not Receiving Emails: Diagnose why a specific contact isn't getting emails
• Automation Not Triggering: Fix automations that aren't firing
• Campaign Stuck Sending: Resolve campaigns stuck in sending status
• Understanding Error Messages: Reference guide for common error messages

Other help topics

Cannot find what you need? Browse the other topics in the Help Center, or read the API documentation if you are connecting your own systems.

• Getting Started
• Domain Setup & Authentication
• Contacts & Lists
• Segments & Audiences
• Campaign Builder
• AI Writing Tools
• Email Quality & Deliverability
• Campaign Analytics
• Automations
• Site Tracking
• Webhooks & Integrations
• API & Developer
• Preference Center & Unsubscribe
• Compliance & Privacy
• Organization Settings
• Scheduled Reports
• Predictive Analytics